Strand Culture hair extensions are made from premium quality hair and with proper care, they should last a minimum of 6-12 months.

If you believe you have ordered the incorrect colour, we are happy to exchange this for you. Please email our team at info@stranculture.com for assistance with your exchange.

With each order you will receive detailed care instructions for your hair extensions. We suggest following these instructions in order to maximise the lifespan of your hair extensions. If you would like our care instructions sent to you, please email our team at info@strandculture.com.

We offer exclusive stockist discount to our wholesale customers. If you would like to receive more information, please fill out our contact form here

All products purchased on pre-order will be dispatched within 3-4 weeks after date of purchase.

Yes we do. Our customers have 14 days after receiving their order to contact our team and initiate a return. You can view more information regarding our returns and exchanges policy here